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GRIEVANCES REDRESSAL ORGANISATION FUNCTIONING IN THE EAST COAST RAILWAY
There is a grievances redressal organisation functioning in the East Coast Railway both at the zonal level and Divisional level. Rail users who have grievances may please communicate the grievances to the following authorities.
 
Sl.No.PlaceDesignated authorityTelephone Numbers
1East Coast Railway Headquarters at Chandrasekharpur,Bhubaneswar-751023.Director of Grievances & Sr. Dy.General Manager.0674-2300230
2Divisional HQ at Khurda Road.Pin-752050Divisional Director of Grievances & Addl.Divisional Railway Manager.0674-2490264
3Divisional HQ at Sambalpur. Pin-768002Divisional Director of Grievances & Addl.Divisional Railway Manager.0663-2405312
4Divisional HQ at Visakhapatnam. Pin-530004Divisional Director of Grievances & Addl.Divisional Railway Manager.0891-2746202
The Email Address in which complaint can be lodged in East Coast Railway Zone is dgm@ecor.railnet.gov.in




Source : East Coast Railway CMS Team Last Reviewed on: 01-11-2011  


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